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How one bank modernized their infrastructure and optimized costs

Back in 2005, the Royal Bank of Scotland (RBS) Group was running about 600 Unix servers and they had a bunch of manual processes that slowed down their software delivery cycles and could cause huge delays. As David Sandilands, an infrastructure engineer at RBS, put it in a webinar he did with us, their releases weren’t quick enough.

The team at RBS knew they wanted to change things and move faster, so they decided to start working to modernize their technology and their change and release management practices.

Here are some of the things they’ve done to work towards their goals:

  • Moving more and more of their infrastructure from physical servers to virtual machines and cloud services, including private cloud as well as Amazon Web Services (AWS) and Microsoft Azure.
  • Adopting automation and infrastructure-as-code tooling such as Puppet, Terraform, and vRealize.
  • Running workshops and demonstrations of various workflows and tools to help get their changement management team on board with automation.
  • Sharing metrics for their software releases (including cost) with management.

And in modernizing their technology and adopting automation, they ended up saving a bit of money as well: £7 million (nearly $9 million) since October 2018, to be precise.

For more details on what RBS has done and is doing, check out this article in IT World from IDG and the recording of this recent webinar David Sandilands presented with our own Nigel Kersten. And if you’re curious to see how financial services organizations compare to other industries in terms of their security and DevOps practices, you might like our 2019 State of DevOps: Industry Report Card.